Our Company
We are an independent retail company dedicated to supplying good quality products direct to the consumer with substantial savings and ease.
We understand that purchasing online for the first time or with an organisation that you haven’t dealt with before can be uncomfortable for many people. If you are unsure about any of our products we would be happy to answer any of your queries. Please use the contact us page to contact or call us on 0844 686 7867.
We endeavour to provide our customers the best prices for all our products along with the service. Next Day delivery is available on a vast range of products. Price match guarantees and secure payments methods are in place for your peace of mind.
We use Sage Pay for our credit card order processing, one of our highly secure credit card processing companies. Sage Pay offer a very user-friendly shopping cart process for our credit card customers. All orders are processed through secure encrypted servers.
Delivery
We offer FREE DELIVERY to MAINLAND UK ONLY
Ordering
At SleepKings we understand that different people have different requirements and we believe in giving our customers choice. As a customer led organisation we´ve provided a comprehensive selection of ways to place an order.
Secure Website
Enabling 24 hour access to product information and a secure interface allowing orders to be placed around the clock without leaving your desk.
Telephone
We understand that some people are uneasy with placing orders over the Web, but would like to take advantage of some of the great prices on offer. We have a dedicated sales team on hand to help you place your order on the phone and to answer any questions you may have. Click here for our contact details
Fax or Email
We are happy to take orders via email and fax. Click here for our contact details
Payment Methods
Online Purchasing Guaranteed 100% Secure
Credit Cards
We use Sagepay to process all our transactions. Sagepay is the market leading online payment service provider. For millions of people around the world, Sagepay is the way to pay - trusted and secure.
We accept payments over the internet. We accept Visa, MasterCard, Diners, American Express, JCB and all the major credit cards.
Please click here for our Privacy Policy.
Paypal
Cheque / Postal Order
To pay by cheque or Postal Order simply choose the 'Cheque/Postal Order' option at checkout. Cheque to be made payable to:
SleepKings
Unit 152a BMK Industrial Estate
Wakefield Rd
Liversedge
WF15 6BS
UK
Goods will not be dispatched until payment is cleared / received.
Currencies accepted
We accept online payments in British Pounds only.
Sleepkings Price Match Guarantee
Whenever you shop with Sleepkings we want you to know you're getting a great deal. The Sleepkings Price Match Refund is your guarantee that you're never paying too much for any of our Sleepkingse offers.
It's simple. We're so confident that we're offering you a fantastic deal, we'll refund the difference if you find the same product or service cheaper on any other UK website within 24 hours of your purchase.
To request a price match refund, just email sales@sleepkings.co.uk including: the name of the website where the product is cheaper, and a telephone number, address, website, and email if available. We will review the details and reply to you via email within three business days.
Upon our acceptance of your refund request, please allow 14 days for delivery of your refund which will be credited as a second transaction on your credit or debit card. The time taken for the refund to appear on your credit or debit card statement varies so the amount may not show on your next statement.
Please note: to avoid potential abuse and to enable us to honour our price-match refund guarantee to genuine customers, the acceptance of all refund requests is ultimately at the discretion of Sleepkings.co.uk, who will at all times act reasonably and in good faith.
Terms and Conditions
You are eligible for a price-match refund if your request meets the following conditions:
- The sleepkings.co.uk refund guarantee applies only to internet retailers that have the identical product and the goods in stock and immediately available and goods are priced accurately.
- Price match requests must be submitted within 24 hours from the time of purchase online at the website, sleepkings.co.uk.
- When requesting a price match, please be aware that prices will be compared on the following criteria: Prices are compared on product price where comparisons include the product plus handling and delivery charges when calculating the competitor's total price. The delivery service must be of similar lead times.
- The sleepkings.co.uk refund guarantee does not apply when you use coupons, promotional offers or product-bundle pricing on the order.
- The sleepkings.co.uk refund guarantee is limited to up to 24 hours of confirmation of the sale of the relevant product, goods and must be delivered to the same address.
- The sleepkings.co.uk refund guarantee does not include any purchases made through auctions.
- The sleepkings.co.uk refund guarantee is subject to change at any time and is only available to purchases made in the United Kingdom.
